Privacy Policy

Privacy Policy for Hub of Chefs(HOC)

Information We Collect

We collect information in several ways:

a. Personal Information: When you make a booking, or interact with us, we may collect personal information such as:

Name
Email address
Phone number
Payment information (for transactions)
Any other details you provide to us

b. Usage Data: We collect information about how you use our platform, including:

IP address
Browser type and version
Pages visited and time spent on each page
Device information
Referring site or page

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide tailored content. Cookies are small files stored on your device that help us remember your preferences and improve our services.

How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our services, including bookings and communications
To process transactions and handle payments
To personalize your experience and offer tailored content
To improve our platform through usage analysis and feedback
To send you promotional offers and updates (you can opt-out at any time)
To respond to customer service requests and provide support
To comply with legal obligations and resolve disputes

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers: We may share information with third-party service providers who assist us in operating our platform, processing payments, or delivering services.
For Legal Reasons: We may disclose your information if required by law, to protect our rights or property, or to comply with legal processes.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: You can access and update your personal Information by contacting us.
Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in those emails.
Deletion: You can request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, subject to legal and contractual obligations.

Children’s Privacy

Our platform is not intended for children under 17 years old. We do not knowingly collect personal information from children under 17. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.